Privacy Policy

Last updated: May 5, 2026

This Privacy Policy describes how Letizia Valenza di Letizia Tosetti (“we”, “us”, “our” or the “Site”) collects, uses, and protects the personal data of users who visit letiziavalenza.it, make purchases, or use our services.

For the purposes of this Privacy Policy, the terms “user”, “customer”, “you” or “your” refer to any person using the Site or interacting with our services.

Please read this Privacy Policy carefully

1. Data Controller

The Data Controller is:

Letizia Valenza di Letizia Tosetti
Via Del Castagnone 37
15048 Valenza (AL) – Italy

P.IVA: 02774430066

📩 clienti@letiziavalenza.it

2. Personal Data Collected

We may collect the following categories of personal data:

We may collect the following categories of personal data:

  • first and last name;
  • billing and shipping address;
  • phone number;
  • e-mail address.

Order Information

  • purchased products;
  • payment information;
  • order history;
  • customization requests.

Browsing Data

  • IP address;
  • browser and device information;
  • website navigation data;
  • interactions with the website and its content.

Customer Support Data

Any information voluntarily provided through e-mails, contact forms, or communications with Customer Service.

3. Purpose of Data Processing

Personal data is collected and processed for the following purposes:

  • order and shipping management;
  • payment processing;
  • customer support;
  • handling returns, repairs, or complaints;
  • fraud prevention;
  • improvement of the website and user experience, including newsletter and marketing communication services (e.g. MailPoet);
  • compliance with legal, fiscal, and administrative obligations;
  • sending marketing communications or newsletters, subject to user consent.

4. Legal Basis for Processing

Personal data is processed on the basis of:

  • the performance of a contract or pre-contractual measures;
  • compliance with legal obligations;
  • the legitimate interest of the Data Controller;
  • the user’s consent, where required.

5. Cookies and Tracking Technologies

The Site uses technical cookies and tracking tools necessary for the proper functioning of the website and ecommerce platform.

Subject to the user’s consent, analytical, statistical, or marketing cookies may also be used, including through third-party services.

Users may manage or modify cookie preferences through the dedicated banner or browser settings.

Disabling certain cookies may affect the proper functioning of some website features.

For detailed information regarding the cookies used by the Site and their purposes, please refer to the Cookie Policy available on the website.

6. Sharing of Personal Data

Personal data may be shared with third parties only when necessary for the provision of services, including:

  • technical service and hosting providers;
  • couriers and shipping services;
  • payment providers, including WooPayments, Stripe, and other providers used to process payments;
  • e-commerce service providers, website translation services, newsletter management services, and website security providers;
  • tax, legal, or administrative consultants;
  • newsletter or marketing platforms;
  • competent authorities where required by law.

Personal data will never be sold to third parties.

7. Data Retention

Personal data will be retained only for the period necessary to fulfill the purposes for which it was collected and to comply with legal, fiscal, or administrative obligations.

8. Data Security

We adopt appropriate technical and organizational measures to protect personal data against unauthorized access, loss, disclosure, or misuse.

However, no method of data transmission or storage can guarantee absolute security.

9. User Rights

Under the GDPR and applicable laws, users have the right to:

  • access their personal data;
  • request correction or updating of their data;
  • request deletion of their data;
  • restrict or object to processing;
  • request data portability;
  • withdraw previously given consent;
  • lodge a complaint with the competent data protection authority.

To exercise any of these rights, users may contact:

📩 clienti@letiziavalenza.it

10. International Data Transfers

International Data Transfers

Where necessary, certain personal data may be processed or stored outside the European Economic Area (EEA) by service providers that implement appropriate safeguards in compliance with applicable data protection laws. In such cases, data processing will take place in accordance with the GDPR and through the adoption of appropriate contractual safeguards and data protection measures required by applicable law.

11. Third-Party Websites

The Site may contain links to third-party websites or platforms. We are not responsible for the privacy practices adopted by such external websites.

Users are encouraged to review the relevant privacy policies before providing any personal data.

12. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy at any time for legal, regulatory, or operational reasons.

Any changes will become effective upon publication on the Site.